At awsaccountstore.com, we are committed to providing the best service and ensuring complete customer satisfaction. Our Refund & Returns Policy is designed to make your shopping experience hassle-free and secure.
Our Refund & Return Guarantee
If you are not fully satisfied with your purchase, we offer a clear and simple process for returns or refunds. We value transparency and will work with you to resolve any issues promptly.
Eligibility for Returns
- Returns are accepted within 14 days from the purchase date.
- The product must be unused, in its original condition, and in the original packaging.
- The return must be initiated by contacting our customer support team.
How to Return an Item
- Contact Us: Reach out to our support team via [support email] or visit our Contact Us page to initiate the return process.
- Product Review: Provide your order details and reason for the return.
- Return Authorization: Our team will send you a Return Authorization (RA) number.
- Ship the Product: Return the item within 14 days of receiving the RA number. Ensure the product is securely packaged.
Refunds
- After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- Refunds will be issued to your original payment method, and the processing time may vary based on your bank or payment provider.
- If approved, your refund will be processed within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [support email].
Non-returnable Items
- Products that are opened or used
- Digital products or services already provided
- Items that fall outside the 14-day return window
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the product is defective. In case of a defective product, we will cover the return shipping cost.